Return Policy Page
Return & Refund Policy
Effective Date: 20 March 2026
Website: https://beebox.co.in
1. Overview
At Beebox, we strive to ensure that our customers are satisfied with their purchases of books, uniforms, and stationery products. This Return & Refund Policy outlines the conditions under which returns, replacements, and refunds are processed.
2. Eligibility for Returns
You may request a return or replacement under the following conditions:
The product is damaged, defective, or incorrect at the time of delivery
The request is raised within 7 days of delivery
The product is unused, unwashed (for uniforms), and in original condition
All original packaging, tags, and invoices are intact
3. Non-Returnable Items
The following items are not eligible for return or refund:
Used or worn uniforms
Opened or used stationery items
Books with visible signs of use or damage caused after delivery
Customized or special-order items
Items purchased under clearance or final sale
4. Return Process
To initiate a return:
Contact us via email or phone within the eligible period
Provide your Order ID, product details, and reason for return
Share images (if applicable) for damaged or incorrect items
Once approved, we will arrange pickup or guide you on return shipping
5. Refund Policy
Refunds are processed only after product inspection and approval
Approved refunds will be credited within 5–7 business days
Refunds will be issued to the original payment method
6. Replacement Policy
Replacement is subject to product availability
If replacement is not available, a full refund will be processed
7. Shipping Charges
Free return pickup for damaged, defective, or incorrect items
For other approved returns, shipping charges may be borne by the customer
8. Cancellation Policy
Orders can be cancelled before dispatch only
Once shipped, cancellation is not allowed; only return policy applies
9. Late or Missing Refunds
If you have not received your refund within the expected timeframe:
Check your bank account and payment method
Contact your bank or payment provider
If still unresolved, contact us directly
10. Contact Information
For any return or refund queries:
Beebox Support Team
? Email: info@beebox.co.in
? Phone: 9876543210
? Website: https://beebox.co.in
11. Policy Updates
Beebox reserves the right to modify this policy at any time. Changes will be updated on this page with a revised effective date.
12. Acceptance
By making a purchase on our website, you agree to this Return & Refund Policy.
